Terms & Conditions:
Applicable to order for tiaras, headdresses, veils, jewellery and accessories.
Postage:If postage is required after an order is placed then a charge for special delivery post and packing will be made.
Delivery time:Each item is individually made and once your order has been received we will advise you of an expected delivery date, this would normally be two months prior to your wedding date unless agreed otherwise.
Refunds – applicable only to tiaras, headdresses, jewellery and accessories ordered over the internet or telephone where the 50% non-refundable deposit is waived in favour of:- In the unlikely event that you are not completely satisfied with your purchase a full refund excluding postage and an administration charge of £20 will be given on goods returned within 7 days of receipt.
- If you need to return an item to us it must be sent unused in its original packaging by a recordable method i.e. Royal Mail Recorded or Special Delivery
- Bespoke items – i.e. those made to your specific requirements will not be refunded.
- For health and hygiene reasons earrings cannot be returned for a refund